Law Enforcement Guidelines

Law Enforcement Guidelines

Introduction:  Law Enforcement Requests 

Aurora Innovation, Inc. (Aurora) is an autonomous vehicle technology company. These guidelines outline Aurora’s policies and procedures for responding to law enforcement officials seeking records and other government requests for information from Aurora. More general information about Aurora’s terms and policies is provided in our Terms of Service and Privacy Policy.

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.   As part of this, one of our company values is to operate with integrity.  In order to do this, we believe that we must respect the privacy expectations of the public that surround our cars every day.  Accordingly, Aurora will only comply with law enforcement requests that comply with all laws, particularly those protecting personal information, and clearly establish the legal need for disclosure. 

Information Aurora Collects 

Aurora has designed our autonomous vehicle sensing architecture to employ three complementary ways of perceiving the world.  We use cameras to see the world much like people do.  We use radar sensors to build a coarse model of the world by seeing the world by measuring how long it takes for the emitted beam to bounce back from different directions.  And we use lidar sensors much as we do radar, but the waves of infra-red light can see the world more crisply.  As our vehicles drive through the world, they collect information from these sensors about the area around the vehicle.   We use this information to aid the development and operation of our vehicles.  At no time does Aurora attempt to identify any members of the public in the data captured by our sensors. 

In accordance with our Privacy Policy, Aurora also collects limited amounts of data from individuals’ use of our website and related services.  Aurora may collect personal information, such as name and contact information, from users of its website or other services. 

Disclosure of Non-Public Information Requires a Valid Subpoena, Search Warrant, or Other U.S. Governmental Order 

We will disclose non-public information only in accordance with this Law Enforcement Policy, our Terms of Service, Privacy Policy, and applicable U.S. law, including the federal Stored Communications Act, 18 U.S.C. §§ 2701-2712. 

As stated above, Aurora will thereby only comply with law enforcement requests of non-public information in response to valid and binding compulsory legal process. Aurora requires a search warrant or other compulsory order issued by a court of competent jurisdiction (a federal court or a court of general criminal jurisdiction of a State authorized by the law of that State to issue search warrants) to disclose such information.  The order must be of sufficient legal scope for the information requested to be disclosed.  

Aurora will respond to requests for disclosure of non-public information from foreign law enforcement agencies only when issued by a U.S. court (such as through a letter rogatory or mutual legal assistance treaty).  

Requirements for Requests for Non-Public Information 

All law enforcement requests for non-public information must be related to specific investigations and be reasonably tailored to be relevant in those investigations.  Aurora will only disclose data that we are reasonably able to locate and retrieve.   Aurora will not respond to general, vague, overbroad, or imprecise requests.  

All requests for non-public information must identify the following information:  

the requesting official, including valid law enforcement email address or contact information so that we can communicate with you upon receipt; 

  1. the relevant criminal or civil matter; 
  2. the data requested with specificity; 
  3. the relationship of that information to the applicable investigation; and 
  4. the search warrant or other compulsory order issued by a court of competent jurisdiction.  

Requests must come from appropriate government or law enforcement officials; Aurora will not respond to requests from other sources. We will not respond to any law enforcement requests sent from a non-law enforcement email address. 

How to Contact Aurora 

Aurora has offices in Palo Alto and San Francisco, CA, Bozeman, MT, and Pittsburgh, PA.  Official law enforcement authorities, including courts or government agencies, may email requests to with the subject “Law Enforcement Action Requested.”   Alternatively, requests can be mailed to: Aurora Innovation, Inc. Attn: Legal Department, 280 North Bernardo Avenue, Mountain View, CA 94043. 

Aurora’s receipt of correspondence by these means is for convenience only and does not waive any objections, including the lack of jurisdiction or proper service. 

User Notice 

Aurora respects the rights and privacy of members of the public, including users of its website and other services. Aurora’s policy is to notify any individuals about pending requests for their information, and to provide them with copies of the legal process underlying those requests, to the extent that we already possess contact information to do so, are not legally prohibited from doing so, and provided there is no clear indication of illegal conduct or risk of harm to people or property associated with the use of the applicable non-public information. Aurora believes this notice is necessary so that affected individuals have the opportunity to challenge those requests. In situations where we are prohibited by law from providing notice, such as when we receive a non-disclosure order pursuant to 18 U.S.C. § 2705(b), Aurora’s policy is to notify the affected individuals after the non-disclosure period has elapsed. In limited exceptional circumstances, such as cases involving the sexual exploitation of a child, Aurora may elect not to provide user notice before complying with the request. If an investigation involves such an exceptional circumstance, law enforcement should provide a description of the situation in official law enforcement request, as outlined in Emergency Requests below, for us to evaluate. In these exceptional circumstances, Aurora’s policy is to notify the affected individuals 90 days after the time we respond to the request. 

Preservation Requests 

Aurora will preserve records, to the extent they are available, for 90 days upon receipt of a valid preservation request issued in accordance with applicable law. Preservation requests must comply with the general requirements (a) through (d) for requests of non-public information, as outlined above.

Emergency Requests 

If law enforcement officials believe there is an emergency involving death or serious physical injury to any person, and Aurora may have information necessary to prevent the harm, officials can submit an emergency disclosure request with the subject line “EMERGENCY DISCLOSURE REQUEST.” Such requests should include all of the following: 

  1. Identity of the individual in danger of death or serious physical injury; 
  2. Nature of the emergency; 
  3. Specific information necessary to prevent the emergency;
  4. Why that information is necessary to prevent the emergency; and 
  5. Any other relevant details or context regarding the particular circumstances. 

Such requests must be made in writing on official law enforcement letterhead or via an official law enforcement email address. Non-law enforcement individuals aware of an emergency situation should contact local law enforcement officials for assistance. 

Matters Involving Child Safety 

Aurora reports any apparent instances of child exploitation it discovers to the National Center for Missing and Exploited Children (NCMEC), including information brought to our attention by government requests. If a law enforcement request relates to a child exploitation or safety matter, those circumstances should be specified in the request (and include any NCMEC report information, if applicable), to ensure that appropriate action is taken as quickly as possible. 

Cost Reimbursement 

Aurora may seek reasonable reimbursement costs for responding to law enforcement requests for information as permissible by law.

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